Last Updated: 05.12.2025

Privacy Policy

1. Introduction

VOYN (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase products from VOYN.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:


2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed via secure third‑party gateways)

    2.2 Automatically Collected Data

2.2 Automatically Collected Data

  • IP address

  • Device information

  • Browser type

  • Cookies and tracking technologies

 Website usage analytics

2.3 Optional / User-Provided Data

  • Feedback or inquiry messages

  • Account creation details (if applicable)

  • User preferences for marketing or notifications


 

3. How We Use Your Information

We use collected data to:

  • Process and deliver orders

  • Provide customer service and communication

  • Improve website functionality and user experience

  • Prevent fraud and ensure platform security

  • Send marketing communications (only if you opt‑in)

  • Comply with legal obligations

4. Legal Basis for Processing

Depending on your region, our legal basis may include:

  • Contract fulfillment

  • Legitimate business interests

  • User consent

  • Legal compliance

5. How We Share Your Information

Your data may be shared with:

  • Shipping and delivery partners

  • Payment processors

  • Customer support tools

  • Marketing platforms (only with consent)

  • Legal authorities when required

We do not sell or rent personal data to third parties.

6. Data Storage & Security

We implement administrative, technical, and physical security measures, including:

  • Encrypted payment processing

  • Secure servers

  • Restricted data access

  • Regular audits

We retain data only as long as necessary for operational and legal purposes.

7. Cookies & Tracking Technologies

We use cookies to:

  • Enhance site performance

  • Personalize user experience

  • Analyze traffic and behavior

You may disable cookies through browser settings, but some features may not work properly.

8. Your Rights

Depending on your country, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Request a copy of stored data

  • Object to certain data processing actions

Requests can be made by contacting us at: help@voyn.shop